Privacy Policy

This privacy policy sets out how Evology Ltd uses and protects any information that you give us when you use this website.

Evology Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used according to this privacy statement.

Evology Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This latest version of our privacy policy is effective from January 2020 and includes the new requirements of the GDPR.

What we collect

The personal information we collect might include your name, address, postcode, phone numbers, email address, IP address, and information regarding what pages are accessed and when. We may also collect other information relevant to customer behaviour, demographics, surveys and/or offers. We will not collect, store or process data that is labelled as sensitive under GDPR.

When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To carry out our obligations arising from any enquiries, projects or contracts entered into by you and us, compliance with a legal obligation, vital interests, a public task or legitimate interests.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
  • We may use the information to customise the website according to your interests.
  • We may collect visitors’ IP addresses to our website to protect our website from hacking attempts or email SPAM.
  • We may collect and store personal data as part of web servers logs to detect and prevent fraud and unauthorized access and maintain the security of our systems.

How long do we keep this data for?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract, you hold with us. We review our retention periods for personal information regularly.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have placed suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the webserver to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website.

We will use the persistent cookies to enable our website to recognise you when you visit.

We use Google Analytics and Lead Forensics to analyse the use of this website. Google Analytics and Lead Forensics generate statistical and other information about website use through cookies stored on users’ computers. The information generated relating to our website is used to create reports about the website’s use—Google and Lead Forensics store this information.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not control that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • To the extent that we are required to do so by law;
  • In connection with any legal proceedings or prospective legal proceedings;
  • To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password and firewall-protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page regularly to ensure you are satisfied with any changes.

Your rights

Under the General Data Protection Regulations (GDPR), you have the following rights:

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing
  • the right to data portability
  • the right to object
  • the right not to be subject to automated decision-making including profiling

You may request details of personal information we hold about you under the GDPR (previously the Data Protection Act 1998). If you would like a copy of the information held on you, please email us at info@evology.co.uk. Provision of such information may be subject to a fee (currently fixed at £10.00).

You may instruct us not to process your data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your data for marketing purposes).

If you have previously agreed to us using your personal information for direct marketing or other purposes, you may change your mind at any time by writing to us at Evology Ltd, Kemp House, 152-160 City Road, London, EC1V 2NX or emailing us at info@evology.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We do not create derived or inferred data about people by profiling.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@evology.co.uk. We will promptly correct any information found to be incorrect.

Contact

If you have any questions about this privacy policy or our personal data treatment, please write to us by email to info@evology.co.uk or by post at Evology Ltd, Kemp House, 152-160 City Road, London, EC1V 2NX.

Data controller

The data controller responsible for our website is Evology Ltd.