The buying process is evolving along with how customers want to engage and be treated. According to Forbes, 70% of the buying experience is based on how a customer feels they are treated when dealing with a company. Customers also admit to being prepared to pay a premium for services Read more…
Speed. Arguably one of the most important attributes in business today. The speed of adaptation, communication and execution are all vital components in businesses looking to generate growth, navigate uncertainty or gain a competitive edge. Businesses that are slower to operate are at higher risk of being left behind by Read more…
Digital Transformation is not just a catchy phrase coined by marketing types. It can be the difference between failure or success and can significantly change the way businesses operate and interact with their customers. The world is going digital. Technology based businesses now represent just under 30% of the S&P500 Read more…